8 out of 10 Saudi small businesses optimistic about recovery, as revealed in new Visa Small Business Recovery study

  • Visa’s “2021 Small Business Recovery” study shows 71% of merchants surveyed see digital payments as a necessary investment in business recovery
  • 84% of merchants surveyed said contactless payments are their customers’ preferred payment option, with preference for mobile payments expected to grow significantly; 
  • Use of cash dropped by half – only 7% of merchants surveyed said cash was their customers' preferred payment option, down from 14% at the start of the pandemic;
  • 63% of KSA merchants surveyed expect eCommerce to continue to grow post-pandemic